The J. Paul Getty Trust: IT Project Manager
At Getty Digital, we’re re-imagining how we can use data, software, and systems to provide a deeply connected and consistent experience for staff, scholars, researchers, and enthusiasts as they explore the rich and complex information held across the four programs of the J. Paul Getty Trust. Arches, the open source platform jointly developed by the Getty Conservation Institute and the World Monuments Fund for cultural heritage data management, is central to this strategy. This position is a newly created Arches-focused role to support the collections and work of programs across the Getty.
We are looking for an enthusiastic, experienced, and user-centered professional to join the Collection & Content Management Systems team within Getty Digital. The IT Project Manager reports to the Systems Architect and works closely with technical and content-focused teams across the organization, including semantic engineers, software developers, infrastructure staff, librarians, archivists, and subject matter experts. This position plays a pivotal and important role in bridging technical and non-technical staff and concerns.
The IT Project Manager will be responsible for the implementation and application administration of multiple instances of the Arches data management platform by Getty programs. Currently five instances are planned to support datasets from across the institution, which include conservation science data, bibliographic data from our AATA abstracting and indexing service, and collection-related data from the Getty Research Institute. In addition to implementation projects and daily application management activities, you will work directly with staff to understand and optimize workflows by leveraging systems capabilities. This also includes performing gap analyses to identify opportunities for extending the application. Working with multiple user groups, this position serves as the central coordination point for Getty Digital to serve the Getty’s internal Arches-related needs across units. This is an excellent opportunity for a cultural heritage professional with both technical and soft skills.
The J. Paul Getty Trust, one of the most prestigious cultural heritage organizations in the world, is dedicated to furthering the study of the history of art, advancing conservation practice, and promoting public knowledge and appreciation of art. You will work on a dynamic and beautiful campus filled with art, a world-class research library, and experts from numerous fields. We offer every other Friday off, excellent benefits, and a strong commitment to balancing work and personal life. Relocation assistance is available.
Major Job Responsibilities
- Configures, manages, and provides oversight for Arches application operations for Getty programs
- Manages new system implementations and Arches-related development projects within the Getty using project management best practices
- Provides leadership and training for use of the Arches data management platform at the Getty
- Collaborates with Getty program and infrastructure staff to assess business process requirements; analyzes structure and flow or work; evaluates possible solutions; and implements and /or recommends solutions in support of goals
- Tests system deployments, upgrades, and enhancements in sandbox environments; develops testing scripts, and coordinates user acceptance testing with staff
- Actively monitors and troubleshoots bugs and performance issues
- Establishes and maintains user-focused and active communication with stakeholders, ensuring upgrades, new features, and changes are communicated effectively and in a timely manner
- Leads internal Arches user group meetings
- Prepares and maintains system logs, reports, and statistical data to assist in evidence-based decision making
- Creates and maintains documentation relating to system administration and new features
- Serves as technical liaison with external development partners and internal semantic and software teams
- Actively engages with the broader Arches Project open-source community
- Monitors and tracks technical advancements in the cultural heritage field
- Participates in national and international conferences to learn about technical advances and practices in the field of cultural heritage and to share Getty experience
- Bachelor’s degree in a related field or a combination of education and relevant experience
- 5 years professional experience required. Minimum of 3 years of experience managing/supporting data management platforms
- Demonstrated experience coordinating complex technology-related projects involving interdependencies of multiple teams; preferred experience within a cultural heritage context
Knowledge, Skills and Abilities
- Excellent understanding of application administration and data management principles and best practices
- Strong project management skills, especially the ability to deliver projects on-time; to multitask and prioritize; and to identify, analyze, and solve problems
- Understanding of database and server administration concepts to interface with database administrators, infrastructure and dev/ops teams
- Knowledge of linked data concepts, the CIDOC Conceptual Reference Model, controlled vocabularies, and JSON-LD. Familiarity with Linked.Art a plus.
- Experience with Python
- Familiar with the command line
- Familiar with Github and JIRA workflows
- Demonstrated ability to lead and build consensus within diverse teams
- Strong commitment to continuous improvement and working collaboratively across teams
- Excellent writing and verbal communication skills with the ability to explain complex technical issues and processes to non-technical audiences
- Service-oriented attitude and curiosity a must
To apply, visit: https://jobs-getty.icims.com/jobs/3579/it-project-manager/job