The Barnes Foundation: Barnes Shop Sales Associate
Description: The Barnes Foundation is seeking a Barnes Shop Sales Associate to deliver consistent and superior customer service in the Barnes Shop and to sell products that support the educational and revenue goals of the Barnes Shop.
Established as an educational institution the Barnes Foundation carries out its mission by promoting appreciation of the arts and horticultural science, through the preservation, presentation, and interpretation of the collections of Albert C. and Laura L. Barnes.
Celebrated for its exceptional breadth, depth, and quality, the Barnes Foundation’s art collection includes works by some of the greatest European and American masters of impressionism, post-impressionist, and early modern art, as well as African sculpture, Pennsylvania German decorative arts, Native American textiles, metalwork, and more.
The Foundation engages diverse audiences through its exceptional collections and related high-quality programs that reflect a broad range of periods and cultures and build on the founders’ innovative educational vision of transforming lives through the arts and horticulture.
- Greets customers, answers visitor questions about the store and its merchandise, including on product origins, makers, and connections to the Barnes collection.
- Provides a helpful, welcoming and informative environment for visitors to the Foundation. Answers general visitor questions about the Barnes Foundation, its collections, its history, visitor resources, etc.
- Operates point of sale system, including transacting sales (cash, check and credit card payments), counts money, provides change and receipts, and balances drawers.
- Identifies and capitalizes on opportunities to sell memberships to visitors and upsell existing members to higher levels of engagement.
- Follows Shop procedures for opening/closing tasks.
- Works with supervisors to maintain the selling floor in a fully stocked and visually presentable condition.
- Delivers consistent levels of customer service that treat visitors with respect and reflect favorably on the Foundation and the Shop.
- Provides feedback on daily operations to supervisors at the end of each shift.
- Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions.
- Adheres to Foundation policies, including those regarding attendance, punctuality and dress code.
- Performs other duties as required by supervisor.
Skills and Knowledge:
- Demonstrated sales and customer service success in a retail environment.
- A true passion for working with the public.
- Cash handling experience.
- Able to operate a computerized point-of-sale system with accuracy and reliability.
- Strong verbal, telephone, and general communication skills.
- Ability to work independently as well as on a team.
- Reliable, high level of personal integrity.
- Ability to understand and apply a significant amount of detailed information.
- Demonstrated ability to multi-task.
- Flexible schedule with the ability to work weekends, some evenings and some holidays, as needed.
- High School graduate, or hold equivalent degree; some college experience preferred.
- Background or knowledge in history, fine art a plus.
- Bi-lingual or non-English language skills a plus.
Competitive Benefits Include: Group health, dental and vision insurance; flexible spending accounts; short- and long-term disability and group life insurance; 403(b) with matching contributions; Employee Assistance Program; voluntary benefits; as well as paid vacation, personal time, sick time and holidays.
The Barnes Foundation is an Equal Opportunity Employer, and we’re committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. Employees have rights under other laws including, but not limited to, the Family and Medical Leave Act and the Employee Polygraph Protection Act. We participate in E-Verify.