The J. Paul Getty Trust : Museum Store Associate Sr


Job Summary

Oversees and participates in the daily operations of The Getty Store through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.

Major Job Responsibilities

  • Executes floor leadership by displaying and modeling for the staff premium customer service at all times to ensure an outstanding experience for every visitor interaction
  • Key holder responsibilities, including opening and closing the store
  • Supervises selling floor adapting to attendance levels and staff breaks
  • Cash handling oversight and accountability
  • Leads and supervises store staff in sustaining everyday effort of maintenance, sales goals, and customer service
  • Disseminates relevant information and delegate various store operational tasks to all staff, especially tasks/duties to assigned team members as a designated leader of a specific section team
  • Demonstrates knowledge of product, current exhibitions, and store/museum policies


  • High School Graduate /GED
  • 1-2 years supervisory experience
  • 3-5 years retail experience preferably in a museum, specialty, or book store

Knowledge, Skills and Abilities

  • Must be personable, congenial, and hospitable with a professional, energetic, and positive attitude

  • Ability to lead, motivate, communicate, and generally interact with people in a positive way

  • Must be proactive with strong organizational and problem solving skills

  • Excellent written and verbal/interpersonal communication skills

  • Must be able to operate a computerized point‐of‐sale system (POS)
  • Working knowledge of MS Word and Excel
  • Must be able to stand between 4-6 hours consecutively.
  • Must be able to work independently with little or no supervision at times
  • Advanced selling skills
  • Advanced communication skills
  • Getty Center knowledge – galleries, exhibitions, general information
  • Knowledge of art history
  • Problem solving ability
  • Ability to lift up to 40 pounds

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