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The Hub of Art Foundations

 

 

Glenstone Museum: Youth Engagement Assistant Manager

 

Reports To 
Community Engagement Manager
 
An Introduction to Glenstone Museum
Founded with the mission to seamlessly integrate art, architecture, and landscape, Glenstone is an art museum located on nearly 300 acres of rolling hills and unspoiled woodland in Potomac, Maryland. The museum, opened in 2006 and expanded in 2018, offers nearly 60,000 square feet of exhibition space to showcase its collection of more than 1300 works by 200 contemporary artists. With its expansion, Glenstone now has the ability to welcome 100,000 visitors each year, and admission is always free.
 
Position Overview
The Youth Engagement Assistant Manager is responsible for developing and overseeing the day-to-day functions of all the youth engagement initiatives at Glenstone. Working collaboratively with the Community Engagement (CENG) department under the direction of the CENG Manager, they will create and foster existing relationships between educators, youth, and staff at Glenstone and promote a culture of creativity, curiosity, and an exploration of concepts and ideas on art, architecture, and nature for all youth, both onsite at Glenstone and offsite within target communities. This position is an exciting opportunity to develop youth engagement programs from concept to implementation.
 
Desired Attributes & Characteristics
The ideal candidate will be able to communicate effectively, possess strong organizational skills, and have an innate desire to collaborate and engage with young audiences. They will demonstrate patience and flexibility in working to apply best practices in youth engagement, child social and emotional development, and pedagogy to meaningfully engage students, families, and education partners in support of new and developing community engagement goals at Glenstone.
 
Highly recommended attributes for success in this role include:
  • Working knowledge of youth engagement strategies and best practices.
  • Experience with social practice and engagement in the form of core knowledge and/or participation in specific initiatives and programming.
  • Proven experience working within urban communities and school systems (i.e.. FARMS, Title 1.)
  • Strong commitment to and experience with multi-cultural diversity and training.
  • Working knowledge of programming for school-aged children (camps, retreats, after school, etc.)
  • Familiarity with traditional K-12 learning and instruction, academic calendars, schedules, and parent/staff engagement to help strengthen relationships between Glenstone and school partners.
  • Time-management skills and attention to detail.
  • Ability to multi-task, remain focused, and meet deadlines consistently.
  • Flexibility, a collaborative attitude, and a sense of humor will be crucial to adapt to schedule and organizational changes, and unforeseeable circumstances. 
  • Passion for the mission at Glenstone and the ability to learn and implement standards related to the mission.
  • Adaptability to the core values at Glenstone.
  • Demonstrated ability to collaborate with peers, other staff associates and external professionals, both as an individual and a team member.
  • A positive spirit of service.
 
Key Responsibilities
  • Daily management of youth engagement staff, including monitoring and approving payroll, scheduling, sharing youth engagement related information on a regular basis, team building, and writing annual performance evaluations.
  • Recruit, hire, onboard, and train youth engagement staff.
  • Organize and manage youth engagement staff, daily youth engagement schedules, monthly staffing schedules, and timecard approvals.
  • Assist in responding to emails from education partners in an efficient manner.
  • Assist in fielding school visit requests, answering telephones, and scheduling school visits.
  • Assist in executing onsite school visit checklists prior to receiving school visits.
  • Achieve proficiency related to the mission, history, collection, changing programmatic content, and the campus at Glenstone to assist in providing training to the youth engagement staff.
  • Achieve proficiency related to onsite youth engagement and school visit offerings and content areas at Glenstone.
  • Lead pre-tour meetings and act as the onsite point-of-contact and supervisor for the youth engagement staff.
  • Continue to foster and build new relationships with area teachers and school systems through teacher open houses, school department head meetings, conferences, and onsite visits to schools.
  • Act as the point of contact for teachers and administrators to schedule the content and logistics of all school visits, both at Glenstone and offsite.
  • Working with the CENG Manager to develop and facilitate youth engagement training for the youth engagement staff.
  • Model best practices in youth engagement at all times.
  • Oversee the youth engagement initiatives both at Glenstone and in target communities.
  • Keep track of initiatives, metrics, reports, and data to provide to the Community Engagement Coordinator.
  • Working with CENG Manager to develop and facilitate, or participate in, youth engagement activities.  
  • Assisting with providing updates to the department on the overall planning and execution of programming both at Glenstone and offsite
  • Regular correspondence and follow up of key partners and organizations.
  • Assist CENG staff in creating or updating youth engagement surveys and overseeing the dissemination, collection of information and presentation of findings to Glenstone staff.
  • Work in collaboration with IT to integrate data into Glenstone data management software.
  • Help track and manage contacts and the constant virtual (email/phone) and in person engagement and correspondence with school partners – particularly early on.
  • Serve as point of contact for the facilitation of all offsite youth engagement, initiatives, and programming in target communities.
  • Work with CEC to help manage the Youth Engagement Mailing list, to include programming announcements, mailing, and tracking.
  • Help create and design reports, presentations, letters, and other documents necessary to support the department.
  • Other duties as assigned.
 
Required Skills & Experience
  • COVID-19 vaccination.
  • Bachelor degree.
  • Minimum of 3 years of full-time education/art education and/or youth programming experience.
  • Strong cultural competence, interpersonal communication, planning, and organizational skills.
  • Excellent records and database management skills. 
  • Proficient in Microsoft applications including Word, Excel, PowerPoint, and SharePoint.
  • Desire to learn and become proficient in software specific to the role including customer relationship management (CRM), ticketing (Ticketure), reporting (Power BI), and surveys (Alchemer).
  • Experience interacting with racially and ethnically diverse and urban communities.
  • Exceptional social and communication skills.
  • Desire to learn organizational and museum best practices including those unique to Glenstone.
  • Adaptability to the core values and Visitor Experience guidelines at Glenstone.
  • Ability to work a flexible schedule, including weekends, weekdays, and nights as scheduled in advance.
 
Preferred Qualifications
  • Multi-lingual, as well as a familiarity with ELL, ESL, and ESOL programming
  • Able to communicate in Spanish.
  • Prior experience as a primary and/or secondary classroom teacher and/or administrator.
  • Prior experience working with youth in camps, as a mentor, coach, or educator.
  • Some experience working in the field of social work.
  • Public speaking experience.
  • Engaging and able to build trust relationships within diverse communities.
  • Degree in arts, science, education, child development, or related field.

Salary and Benefits
This is a full-time position. Glenstone offers a competitive salary commensurate with experience and provides a total benefits package that helps you manage your health, protect your income, and prepare for the future. Benefits include medical, dental, and vision insurance; life, long-term disability and AD&D insurance, a Flexible Spending Account (FSA); a 401(k) retirement account with a matching contribution; an Employee Assistance Program (EAP); and tuition reimbursement.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. 

 
 
 
 

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