Crystal Bridges Museum of American Art: Assistant Director of Development

Position Overview:

Crystal Bridges Museum of American Art welcomes all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Serving 700,000 visitors annually, the museum offers a growing permanent collection, a robust exhibition series, educational programs for students and teachers, culinary experiences, unique architectural features, nature trails and outdoor programs, and more.

As we near our tenth anniversary, Crystal Bridges is embarking on an exciting period of expansion, including the opening of the Momentary. Opening February 22, 2020, the Momentary is a new contemporary, multi-disciplinary cultural gathering space for visual and performing arts, culinary experiences, music festivals, and artist residencies. The Momentary is a satellite of Crystal Bridges Museum of American Art.

We are seeking a proven major gift officer and dynamic people manager to serve in the role of Assistant Director of Development. This new position will report to the Director of Development, helping lead fundraising strategies for Crystal Bridges and the Momentary while working as part of a team to provide strategic and operational management of the museum’s private giving initiatives. This individual will manage a national major gift portfolio, using a donor-centered approach to identify, cultivate, secure, and steward annual and long-term transformational gifts from donors that address issues related to access and sustainability; promote educational opportunities; enhance the guest experience; and support the permanent collection and exhibition programs at Crystal Bridges and the Momentary.

In addition to serving as a proactive and strategic major gift officer for Crystal Bridges and the Momentary, the assistant director will manage, mentor, and inspire a team of development officers, exemplifying a high level of professionalism, collaboration, and accountability across the team. He/she will work closely with museum staff and leadership to secure philanthropic support that advances the institution’s vision and mission. A key responsibility of the role is to work with the Director of Development and the development team to elevate philanthropy and external relations as both a critical and integral facet of the museum’s future operations. The Assistant Director of Development maintains accountability standards to supporters and ensures compliance with the code of ethical principles and standards of professional conduct for fundraising professionals.

Principle Responsibilities (Essential Functions)

  • Ensures that fund raising efforts reflect the organization’s values, mission, vision and plans
  • Provides leadership on initiatives carried out by the development team to secure annual gifts for exhibitions, programs, and other projects
  • Strategically manages a national major gift portfolio, using a donor-centered approach to identify, cultivate, secure, and steward annual and long-term transformational gifts from donors to support the organization’s mission
  • In partnership with the development team, manages the creation and execution of corporate, individual, and grant strategic plans in support of the organization’s long-range strategic plan
  • Supervises a team of Development Officers, maintains a strong team spirit of collaboration and support among direct reports, and oversees the execution of each direct report’s portfolio
  • Represents the organization to internal and external stakeholders in a way that exemplifies the organization’s culture, values, mission, vision, and strategic plan.
  • Evaluates the effect of internal and external forces on Crystal Bridges, the Momentary, and the development program and recommend short- and long-range strategic plans and initiatives.
  • Plans, develops, implements and manages a budget and allocation of resources
  • Ensures compliance with all relevant regulations and laws, maintains accountability standards to donors and ensures compliance with code of ethical principles and standards of conduct for fundraising professionals
  • Represents Crystal Bridges and the Momentary at evening and weekend events will be required
  • Keeps informed of best practices in the field of non-profit fundraising
  • Participates in special projects and other duties as assigned

Minimum Qualifications

Work Experience, Education, Training, Traits:

  • Associates degree or higher plus at least 5 years of proven major gift development, high-level sales, and/or client management preferred
  • Proven experience working with six and seven-figure gifts preferred
  • Personnel management experience required
  • Proven experience in donor relation data systems (i.e. Tessitura and Raiser’s Edge) or other relationship-centered record-keeping systems preferred
  • Working knowledge of generally accepted office management procedures and practices
  • Proven record of professional ethics relate to the practice of private gift fundraising and/or program management related to high-wealth individuals
  • Highest ethics as they relate to all aspects of museum practices
  • Enthusiasm about being a member of a team a major art museum with a strong guest-centered community dynamic
  • Budget management and budget forecasting experience preferred
  • Event planning experience preferred
  • Ability to understand and maintain the highest levels of confidentiality
  • Flexible and helpful; willingness to work evenings and weekend hours
  • Willingness to travel nationally and internationally as needed for major gift work

Licenses and Certifications:

  • Valid Arkansas driver’s license with clean driving record required
  • Valid passport required

Skills and Abilities:

  • Demonstrate a high level of emotional-social intelligence and self-awareness in a variety of social and professional situations
  • Ability to navigate and use relational data base including gift management systems, prospect tracking, and the creation and management of reports
  • Ability to interact with diplomacy and tact amid influential community leaders, corporate executives, and philanthropists to maintain and strengthen positive relations; ability to adapt and respond to various situations
  • Adept at prioritizing and organizing multiple projects and managing deadlines in a fast-paced environment
  • Strong fiscal responsibility
  • Ability to present information to small and large groups
  • Ability to create and manage small and large events
  • Work well under pressure of deadlines and meeting stated goals
  • Ability to work well in a team environment and able to accept input as well as supervisory guidance
  • Self-directed, able to work independently and effectively as well as in a team environment
  • Creativity, confidence and the ability to collaborate and succeed in a dynamic multi-faceted organization
  • Ability to work evenings and weekends depending on the needs of the position.
  • Ability to travel for days and weeks at a time both domestically and internationally, according to the needs of the organization
  • Solve problems creatively and effectively
  • Excellent verbal and written communication skills, and effective interpersonal skills; demonstrated skills in English including proofreading, grammar, and spelling
  • Proficient in Excel, PowerPoint and Word
  • Attention to accuracy and detail
  • Understand and maintain highest ethical standards related to organizational responsibilities and public accountability

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

  • Physical demands: In the work environment described below, position requires utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching for filing. Visual acuity to review written materials is required for this job. While performing the duties of this job, employee is occasionally required to independently travel in the local area.
  • Work environment: Work will be performed in an office environment, museum spaces, and in communities served. The physical arrangement of the office may require the position to work in an open environment within close proximity to other colleagues. Work space must be organized and reflect efficiency.  The noise level in the Museum work environment is usually low to moderate. Occasional evening and weekend work hours are required.


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